Privacy Policy

We respect your privacy and your personal data, taking all necessary measures to keep it secure.

This privacy policy is valid exclusively for the use and processing of data on this website.

1. Data Controller
The entity responsible for processing the data submitted by users is HOIKOON.

2. Privacy
When accessing this website, cookies are used, which are small text files placed on your hard drive by a web page server. These allow for a better browsing experience and access to other website features, all in order to provide an excellent service to the user.

3. Collection of Personal Data
The personal data collected on this website is intended to respond to contact requests, quotation requests, general information requests, and for any legal purposes required should you enter into a contract or commercial transaction with our company. Personal or non-personal information is not shared with third parties.
User data is stored on Cloud servers located in the European Union. These servers are protected and maintained according to the highest security standards and always comply with applicable privacy laws.

4. Data Subject Rights
In accordance with the law, users have the right to access, delete, or request the correction of their personal data submitted through our website. For this purpose, and in order to verify the identity of the data subject, users must send a message from their own email address to js@hoikoon.com clearly indicating what they wish to request regarding their personal data.

5. Data Retention Period
We will retain your personal data for the period necessary to provide services, for invoicing purposes, and for the purposes mentioned above.

6. Right to Lodge a Complaint
Users have the right to lodge a complaint with the data protection supervisory authority (cnpd.pt).